Privacy Policy

At Loki Luxe, we are committed to maintaining the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information, particularly email addresses, obtained from our customers.

1. Collection of Information:
We collect customer email addresses when:

  • Customers subscribe to our newsletter.
  • Customers make a purchase on our website.
  • Customers participate in promotions or surveys.

2. Purpose of Collection:
We collect customer email addresses for the following purposes:

  • To send important updates, product information, and promotions.
  • To improve our products and services based on customer feedback.
  • To personalise the customer experience and provide relevant content.

3. Consent:
By providing their email address, customers explicitly consent to the collection, use, and processing of their personal information in accordance with this Privacy Policy.

4. Third-Party Services:
We may use third-party services to manage and analyse customer data. However, we ensure that these services adhere to privacy standards and have appropriate security measures in place.

5. Opt-Out Option:
Customers have the option to opt-out of receiving marketing communications at any time. They can do so by following the unsubscribe link in our emails or contacting our customer support.

6. Data Retention:
We retain customer email addresses for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Updates to Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices. Customers will be notified of any significant changes via email or through our website.

9. Contact Information:
For any inquiries or concerns regarding privacy or this Privacy Policy, customers can contact us at hello@lokiluxe.com.

By providing their email address, customers acknowledge that they have read and understood this Privacy Policy. Loki Luxe is committed to protecting the privacy of its customers and ensuring the responsible handling of their personal information.